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Privacy Policy

GDPR (General Data Protection Regulations)

Please read this privacy policy carefully as it sets out how Squink use your personal information when you visit our website, use our services, meet us face to face or contact us via SMS, WhatsApp, Facebook, Email or any other means of communication.

In relation to the personal information we process about you, the data controllers within Squink are set out below.

If you have any questions about this policy or do not agree with it, please contact us.

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure you are happy with any changes. If we propose to make any material changes and you have an account with us, we will send you an email notifying you of such changes. Otherwise, we will display a notice on our website identifying the changes.

What does this policy apply to?

This policy applies to personal information we hold about you, however we obtain it. We collect information at different points during our relationship with you, for example, when you browse our website, when you use our service or if you contact us.

What information do we collect about you and why?

When you visit our website we may collect cookies to identify browsing behaviour.

We may collect other data in person, over the phone or electronically. This information includes contact information, address information, and other information required to carry out our services.

Data may also be saved to mobile devices and therefore shared with Apple & other vendors such as but not limited to Facebook.

Some of this data is also entered into third party software called WaveApps to allow us to handle our account information for tax purposes.

If you pay online using your card, card payments will be processed by a third party called Stripe. Your card details may be saved so that we can charge further amounts in the future for services provided but we do not hold your card details.

Marketing activities

We never use your data for marketing purposes. We never pass on your data to other companies or individuals for marketing purposes.

How long do we keep your information?

We only hold your personal information for as long as is necessary to provide services to you. If you decide you no longer want us to provide services to you, please contact us.

For tax purposes, we may need to keep your information for a minimum of 5 years.

How secure is your information?

All data stored electronically is encrypted.

All paper records are securely stored.

What are your protection rights?

You have the right to request that we do not send marketing material to you and you can do this at any time by ticking the unsubscribe option in any communication we send you, by calling us on 0113 2559382. Please note it may take up to 28 days for the change to take effect.

We will try to keep your personal information up to date but rely on you telling us promptly if your name, address, telephone number or any other details change. You can correct or amend your personal information by contacting us on 0113 2559382. Equally, if you think any information we have about you is wrong or incomplete, please let us know by contacting us in the same way.

You also have the right to access your personal information and to receive a copy of it. You can exercise this right by emailing us or by contacting us at Squink, 14 Summerville Road, Stanningley, Pudsey, LS28 6EL.

New data protection laws also give you a number of additional rights including the right to request to have your personal data erased or transferred either to you or a third party in a commonly structured format and to have your personal information restricted. Please be aware that these latter rights only apply in limited circumstances and therefore even if you wish to exercise them, we may not always be required to comply.

For further information about how these rights apply, or to exercise your rights, please contact us on 0113 2559382 or email us.

Data Controllers

Carl Saunders t/a SQuink